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Find out why 120,000 Aucklanders want the community lab contract reviewed!

Blog Archive

17 / 10 / 06 - The New Zealand Association of Pathology Practices have joined the call for a moratorium on changes to community laboratory services.  How many more groups need to put forward their case before the government will take some action?  It is surely clear now that they cannot remain disinterested and at arms length from this issue.

A little birdie pointed out these meeting minutes from the CMDHB meeting on 9th September 2006.  Interesting section on the lab conract:

"Labs Project

· The project is now in the implementation phase with key individuals from Labtests Auckland leading each of the project areas.

· The judicial conference has not slowed down proceedings from Labtests perspective and Mr

Mules noted that the hearing is focused only on the tender process.

· Board members expressed anxiety around monitoring and requested detailed reports on key milestones in the implementation plan.

This was deferred to the Confidential section of the meeting."

A couple of questions I'd like answered:

  • Which board members are expressing anxiety?

  • What detailed reports have they requested?

  • Why was it deferred to the confidential part of the meeting?

Well spotted little birdie!

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16 / 10 / 06 - A great news report about the laboratory situation was on Radio NZ last Friday.  A quotable quote from Dr Bierre about "rhetoric" from pathologists:

"I think that they should actually front up and provide some hard information about what they are talking about.  They obviously haven't convinced the minister and they certainly haven't convinced me."

The Medical Association, several GPs, specialists and primary health organisations are trying to front up at the judicial review, but Labtest and the DHBs opposed their application to intervene. 

I wish Dr Bierre and the DHBs would front up and answer our questions.

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15 / 10 / 06 - I spoke today with an experienced nurse who said she had received a visit from Dr Bierre and Lee Mathias in her place of work (a DML collection centre) to solicit her for potential employment.  If this is their recruitment strategy I think it is deplorable. 

Placing advertisements in the paper and writing to them is one thing, ringing them is cheeky but acceptable, however turning up in someone's place of employment to solicit their CV is, she felt, intimidating.  I would agree.

Her reaction was praiseworthy.  A polite "thanks, but no thanks".  She is one of the many whom I have spoken to eyeing future employment either out of Auckland, or out of New Zealand. 

An experienced nurse with 10+ years experience who would rather leave town than work for the new provider.  You go girl! 

What a tragic loss of skills and experience for Auckland.

Another interesting thing which she discussed with me was the relationship which is formed between patient and nurse if regular testing is required.  Taking blood from someone is a very personal thing and for someone who requires regular testing, developing trust is crucial.  She recalled many patients or hers or her colleagues who would insist on having their blood taken by one person they knew well and trusted.

Along with the doctor and patient, community pathology completes the primary health triangle.  Where is the impact assessment and evidence of consultation with patients about this change?  If it exists I'd like it tabled so we can all read it. 

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13 / 10 / 06 - The New Zealand Medical Journal has an excellent article about the laboratory issue released today.  A couple of quotes from the article:

"Legalistic process and devices such as probity reports have been used as a shield from criticism by DHB planners focused on reduction of cost and business risk.  Clinical service consequences and clinical risk seem to have little influence in the final selection of providers."

"When service reporting workloads reach the point where there is insufficient time or enthusiasm for optional tasks, pathologists will withdraw and retrench out of necessity.  This can only become apparent after time, and reengaging the disenfranchised will be difficult."

"The changes will inevitably result in disruption of established clinical relationships....The changes result in clinical risk."

"The changes open new possibilities for cost-shifting and service reduction, and may work against innovation."

"When service reporting workloads reach the point where there is insufficient time or enthusiasm for optional tasks, pathologists will withdraw and retrench out of necessity."

"It is hard to escape a conclusion that in pursuing this disruptive and risky course the DHBs may be penny wise but pound foolish...When the chickens come home to roost, many of the managers responsible for these changes will have moved on, leaving the profession to contend with what may be a far less attractive future for those who remain."

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11 / 10 / 06 - Aucklanders react strongly to Health Minister's reassurances is the latest media release from Dontriskourhealth.com, echoing your comments on the forum, and challenging the Health Minister to wake up and get involved in this issue.  As the NZMA, ASMS and College of Pathologists have said: the crisis is here now.

The Government needs to step in and act.

Key points to ponder:

  • Pathologists and staff of DML have said they do not want to work for the new provider.

  • The pathologists and laboratory staff are highly trained knowledge workers who are in strong demand worldwide.

  • Why would they stay here out of sense of duty, when the Auckland DHB chair suggested they could work for the new provider or drive a taxi?

  • Once these professionals leave there is little chance they will come back.

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10 / 10 / 06 - It is astonishing that with so many national and international expert groups, such as the WHO, NZMA, Royal College of Pathologists, PHOs, and the College of GPs all warning about a pending disaster in community pathology, that the Government's reaction is, from Health Minister Pete Hodgson:

"[We] are confident that the fair and open tendering of lab contracts should not negatively impact on the number of pathologists working in New Zealand". (full article click here)

In my lifetime I have never seen so many groups be so outspoken and united with concern about a health issue.  100,000 Aucklander's have also signed a petition calling for a review of Auckland's lab contract decision. 

How can any responsible government dismiss such a vocal outcry?

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07 / 10 / 06 - A little birdie sent me an email with links to the most recent minutes from the Auckland DHB CPHAC meeting and Waitemata DHB Board meeting.  Click the blue underlined words to read them.

Points of interest from the Auckland meeting are items 1,2 and 4.  In the Waitemata minutes item 3.1. Some thoughts after reading the minutes:

  • Far from welcoming the delegation, Wayne refused to meet the delegation but changed his mind when the media arrived.

  • If during the RFP process a decision had been made not to use the hospital laboratories why, shortly after being awarded the contract, was Dr Bierre looking for spare capacity within the hospital system? Click here for that news article.

  • The irony of juxtaposing a decision not to release the roadmap with a notation that misinformation is being spread.  

If they would answer the questions of GPs and the public instead of making endless reassurances and use the word "robust" all the time there might be less speculation about what is happening.

Pretty basic really.

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05 / 10 / 06 - Dr Ross Boswell of the NZMA today released a statement entitled: Risks to laboratory services increasing.  He is calling for a moratorium on any further changes to laboratory services until a national policy can be created.

We support that call and encourage you to read the release.  The key points made are:

"a. There is a complete absence of a comprehensive national policy framework for the provision of laboratory services. As a result, DHBs are making critical strategic decisions about services in a policy vacuum, based entirely on local or regional factors and perspectives.

b. There is an over-riding context of trying to find cheaper ways of purchasing laboratory services in order to meet budgetary targets, to the potential detriment of sustainability, quality and safety. There is considerable risk that this drive to cheapness may lead to the penalising of associated clinical services by cost-shifting.

c. National implications for workforce and the long-term sustainability of laboratory services are not being attended to, and there is consequent risk that services may collapse locally or nationally. "

New Zealand's DHBs are overhauling this industry region by region, and opting for the cheapest provider, ignoring all the expert advice and refusing to listen to stakeholder views.  This is reckless, dangerous, and poses a serious risk to health in New Zealand.

Community pathology underpins diagnostic medicine.  Decimating the morale and destabilising the employment continuity of professionals in this industry will result in early retirements and relocations overseas.

Once they're gone, they're gone.  We will be the losers.

There is no one to replace them.

Are you comfortable with that....I'm not.

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04 / 10 / 06 - There was a comment on the forum today which requested more information about who is behind the site, and what the motivation was for setting it up. 

Who I am and why I'm involved has been well reported in the media. I haven't made a big deal of it on this site because I didn't want it to detract from the issue.  However, the questions raised are reasonable, so for those of you who haven't read the media reports, here's the background:

  • My wife works (update: worked) for Sonic Healthcare in a junior admin role.  I got involved in this issue when she brought home the petition. 

  • The site was setup of my own volition.  After researching the issue, and canvassing views from all the medical professionals I knew, I was so concerned that I decided to collect petition signatures myself online, and create a public forum and news hub.  Aucklanders need a voice in this debate.

  • I speak for myself, and on behalf of all the people who have, since seeing the site, joined the campaign with me.

I am concerned that Auckland's community pathology service is at serious risk and this poses a threat to public health.  My motivation is to see the best decision made after proper consultation with stakeholders. 

Self evident by the reaction of industry and the public, the community consultation before this decision was made was totally inadequate.  If the right decision has been made then after consultation it should stand, but this decision has not been made the right way, and so it needs to be reviewed.

To quote from my first blog posting:

"This is a campaign I have launched of my own accord and volition because I'm fed up with elected and appointed public servant bureaucrats making decisions, on behalf of their constituency, without genuine consultation.  This time it has really hit home:  they don't care what we think.  Their primary concern was cost, not my welfare.  That is very very scary.  "

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02 / 10 / 06 - Less than 48 hours after you heard it first on the forum, Labtest have announced their new lab at 37-41 Carbine Road, Mt Wellington.  It makes interesting reading. 

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01 / 10 / 06 - Click here for a report about the rally last week.  On the forum there has been some talk about location of Labtests Auckland lab, and suggestion that it will be a dual purpose facility. 

This is an unconfirmed rumour and I will make enquiries to confirm it's authenticity.  If you can corroborate this speculation - let me know.

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26 / 09 / 06 - Congratulations to the Counties-Manukau DHB for receiving the petition and protest today.  They, like the Waitemata board, have set an example to the Auckland DHB.  We await their formal response.  It's never too late to review a bad decision.

After speaking to several of the pathologists today, I have serious doubts that Labtest will be able to retain the expertise needed to run the new lab.  While they were committed to Auckland and Diagnostic Medlab, all of them had been offered jobs in Australia, and all of them said they refused to work for Labtest.

The pathologists I spoke to objected to working in a cut-price environment.  They were proud of the high quality of service they offered Auckland now, and said they would not compromise their professional integrity by working for a provider who may be under staffed or under resourced. 

Australia has a shortage of more than 150 pathologists right now.  Australian labs could employ the entire pathology staff of DML and still not solve their shortage crisis.

With better pay and working conditions beckoning overseas, why would they stay here and work for a new provider offering a Toyota style lean thinking environment?  They work with people, not cars.

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25 / 09 / 06 - Rally tomorrow at 19 Lambie Drive outside the Counties-Manukau DHB meeting, 12:30pm.  See you there!

WHO warns that rising workforce exodus threatens health systems

In an aptly timed announcement (click here), the World Health Organisation said today, from a committee meeting being held in Auckland, that the rising workforce exodus to wealthier nations presented a serious threat to health systems.

 The situation facing Auckland’s community pathology service is a prime example of exactly what the WHO is referring to.  To quote from the release “If present trends continue, this worsening shortage will push health systems to the brink of collapse…”.   

With the rhetoric coming from Dr Bierre like “They’ve got no where to go” (click here) and Wayne Brown: “They can work for the new provider… or drive a taxi” (click here), a shortage is looking increasingly likely.  DML staff have strongly protested this decision, and said they would rather leave Auckland or retire than work for the new provider.  Why would they choose a cut price provider offering a lab in ‘…any suitable factory building’, as Lee Mathias put it, over a foreign job with better wages and working conditions.

Pathology Collectors Course

Since the last newsletter a training company offering a “Pathology Collectors Course” has appeared from Australia and started advertising for students.  They didn’t have a website for New Zealand, but you can read the advertisement: click here

I have requested an information pack, but while I wait, I wonder how they will train a pathology collector in 2 days, while every other course I have seen takes from 6 weeks to 2 years.  Amazing! 

Auckland has plenty of trained phlebotomists, and the new provider has already announced the majority of cut backs will be in this area.  Is the new provider going to replace them with people who only have two days training?  I sure wouldn’t want these trainees taking my bloods!

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21 / 09 / 06 - According to Dr Bierre, Auckland only needs 40 collection centres. Should we be grateful he is supplying 43?

Here is a "per head of population" comparison showing how many collection centres other cities have (highest to lowest):

City Population Rooms Equivalent to Auckland
Melbourne 3.6m 398 176
Brisbane 1.8m 188 167
Sydney 4.3m 414 154
Vancouver 1.1m 67 97
Hobart 250,000 14 89
Auckland (before) 1.6m 84 84
Auckland (after) 1.6m 43 43

Auckland already has the lowest number of collection centres per head of population and now that is going to be halved.

I'm all for efficiency plans, and if point of care collection can be done that's great.  However, the new provider has signed a contract, promised Auckland better access to collection facilities, without prior agreement from the PHOs that will be relied upon to provide this service.  They have already indicated they are unwilling, so what is Labtest Auckland Ltd going to do?

Is this visionary or very scary?

19 / 09 / 06 - The Nelson-Marlborough DHB have announced their decision to award the community lab contract to Medlab South in yet another DHB decision which has been met with fierce local opposition.

Not surprisingly, the dumped provider is considering legal action. 

It is time for the government to urgently review the national community pathology strategy.  These changes are seriously undermining the industry and creating a long-term risk to New Zealand's health. 

We are already short of pathologists.  The short duration and unpredictability of the DHBs when awarding these contracts, largely on the basis of price, will encourage underinvestment in people and facilities, and ultimately lead to a decline in service levels.  It will inevitably create an environment where providers take risks to cut costs, and the consequences could be fatal.

The short sighted, save at all costs, mentality of the DHBs is ruining the health system.  Junior Doctors, Radiographers, Pathology...a pattern is emerging.  While they save money in the short term, we will all pay big time in the long run.

Remove the paper-shuffling, form writing bureaucrats from the system now.  This will provide ample money to contract sustainable service providers who will invest in, and foster, the professional community and standards required to provide a world-class health system we expect.

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14 / 09 / 06 - What other changes are in store with the new provider?  Well if this letter by Heather Roy is anything to go by then all of you who pay for healthcare twice by taking up private health insurance may be about to pay for your testing twice too.  

Is this part of the "innovative" approach to laboratory testing that we have been promised from the new provider, yet to be announced?  Is making private specialist patients pay for their own tests just one of the ways the new provider expects to save money for the DHBs?

I am starting to get very uneasy about the fuzziness and total lack of detail from the DHB and new provider about the new system.  It is making me anxious that they won't tell us where the new collection centres will be, where their lab is, who their staff are and which GPs have agreed to do point of collection testing.  The longer they delay the details the more I suspect that Aucklanders are not going to like the results.

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13 /09 /06 - Another great rally, this time outside the Waitemata DHB meeting today (click here for RadioNZ report).

Congratulations to the Waitemata board for their decision to accept the petition and front, with chairman Dr Dwayne Crombie mingling in the crowd before the rally began in earnest.  Reports suggest that during the presentation the board took an interest and engaged the pathologists who presented the petition. 

They are to be applauded for their open mind.  Their real challenge now is to admit that this contract was awarded without adequate stakeholder consultation, and review the decision.  Be brave Waitemata DHB, do the right thing by your constituents!

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12 / 09 / 06 - Quote of the day from Chris Gallagher of the Nurses Union -
"Auckland community is already under-resourced in comparison with worldwide big city centres and this decision to use a new unknown company whose current expertise is in animal testing is not be supported by our Auckland community." 

LOL.  I wonder if they'll get vets to do the testing, because it doesn't look like we'll have any pathologists.

Here's some interesting figures for you.  This from Healthscope's news site announcing the contract:

Margins:
• EBITDA margin expected to be in the range of 15 to 20% over the contract term.
Investment:
• Initial development costs and capital assume requirement to establish service from ground zero.
• Have been estimated to be at approximately $NZ18.0 million

How does this sit alongside this statement from Dr Bierre:
"We are not a cut price operation at all, we will be taking less profit..."

How much of the $15m savings are less profit, and how much are cutbacks, cost shifting, and wage cuts?  You really have to wonder.

I can't explain an $18m investment to win a $560m contract.  I understand just DML's lab alone cost over $50m.  What sort of lab and collection network are they going to setup with $18m?

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11 / 09 / 06 - Busy last couple of days.  I have now overhauled the front page to make it more interactive.  I hope you have voted in the online poll!

Yesterday I sent out the newsletter and a press release about the rally this Wednesday 1pm at Lincoln Green on Lincoln Road, outside the Waitemata DHB meeting.  Great response and feedback from you all about it I look forward to seeing you there.

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07 / 09 / 06 - Great protest, brilliant coverage.  Despite initially refusing to accept the petition, the ADHB reconsidered. In the face of overwhelming pressure they did accept it in the end.  Click here to see One News coverage of the picket. 

What does this show?  Bad decisions can be reconsidered!

The challenge for the DHBs now is to read the petition and public submissions, take stock, and review the lab contract decision.

Wayne Brown's comments I can only describe as sad:

"But DHB chairman Wayne Brown is unmoved and says critics need to get over it.
"They can either work for the new company or...drive a taxi," says Brown."
Article

How can someone with that lack of respect and empathy for health professionals possibly make good decisions on behalf of the Auckland public?  I wonder if that sentiment is shared by his elected colleagues on the board, who will be seeking re-election shortly.

If they value their positions, they would be well advised to listen to the public who elected them into office.  We will not accept our world class pathology service being put at risk.

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06 / 09 / 06 - TV3 and Radio New Zealand have both aired excellent articles about the lab contract and picket tomorrow.  I thank them for their quality reporting about this issue.

Well it has been another flurry of activity in the last 24 hours.  TV, radio and lots of discussion on the forum.  Your petition submissions and all the comments posted on the forum have been printed out and will be included at the picket tomorrow.  Thank you to all those who have commented or signed the petition.

A few quotes from Dr Bierre from this mornings radio interview :
(any errors or misquotes please bring to my attention and I will correct immediately)

"Recruitment is already underway, well underway....We have not contracted any pathologists as of yet, but we have had expressions of interest..."

"We haven't got to the stage of contracting with anybody yet.  We're still developing our HR systems.  We have employed an HR consultant as of Monday, so that process is well underway."

"...by the first of May we will be opening a full service laboratory so that we will have collection facilities in place..."

"We have an implementation committee that consists of 9 people.  6 of those have started laboratories of this size before in the past (Kathryn Ryan: from scratch?)...from scratch...(Kathryn Ryan: "In a new city in a new country")...yes."

"We are not a cut price operation at all, we will be taking less profit..."

"This is a significant contract for the people of Auckland it means they will get a better service than they have had in the past"

Questions which I think need answering after hearing that interview are:

  • How realistic is it to say that the recruitment process is "well underway" when you only employed an HR consultant on Monday and have no contracted pathologists with 8 months till 1 May when your full service lab is going to open?

  • If Labtest are going to have a full service laboratory up and running by the first of May, who is going to be working at DML laboratory for two months till 1 July processing 30,000 tests a day?

  • Who are the 6 people working for Healthscope who have started a laboratory of this size before, from scratch, in a new city in a new country, and in what timeframe did they do this?

  • If Labtests Auckland is not a cut price operation, how much are they going to pay the staff?  Posts from people on the forum have suggested the rate of pay for lab workers and phlebotomists is lower than DML.

  • In what ways will Labtests Auckland's service be better?  Two months later and we have yet to get the details outlining how they are going to trump the service offered by DML.  Stump up with the details Dr Bierre.  I'm getting tired of rhetoric, particularly the word "robust". 

Here is a link to a very interesting set of meeting minutes from Northern Regional DHB Coordination Meeting 9 June, 2005 at 3pm click here.  I quote from these minutes:

9 - Laboratory Project
Tony Bierre (Board member ADHB) and Bruce Gallop were introduced to the meeting at this point.
A considerable discussion evolved with two different scenarios involving the way forward with the goal of

  • Contracting private labs on a credible cost effective basis.

  • Improving the capability and capacity of hospital based labs.

  • CEs to provide update in July

What part, if any, did Dr Bierre play in shaping the Northern Health Boards views about the future of pathology in the region before he became inactive?  Has the Auditor General done a report on this matter?  If so could this please be released.

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05 / 09 / 06 - You can read our media release for the rally by clicking here.  To collect 100,000 signatures is a remarkable achievement and shows just how strongly the public feels about this issue.  This is a historic moment in Auckland health.  We have never seen a public reaction on this scale about a regional health issue.

I look forward to seeing you all at the rally this Thursday to present the petition. 

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02 / 09 / 06 - Latest news! Another rally this Thursday 7th September 8:30am outside Auckland Hospital. 

The petition, which  last I checked was signed by over 90,000 people, (including those who've signed online), will be presented to the district health boards.  See you there.

I have organized a meeting for Monday with a North Shore MP to raise our concerns, stay tuned for how that goes. 

Updates to the website include the introduction of a hit counter.  I have started it off using last months figures.  Now you can all see at a glance how many eyeballs we're clocking.

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28 / 08 / 06 - I am still astonished after reading this article (click here) by Nick Smith in the Listener entitled "Testing Times".  The comments coming from Dr Bierre and Gary Smith I find scary:

 "“I know the GPs are saying we won’t do it,” says Smith, “but I would be keen for you to remind us all that we are actually here for the patients.”

Has Garry Smith taken the Hippocratic oath like the doctors have?  I would suggest given the current environment no GP would be here but for the patients.  What, one wonders,  is Gary Smith here for?

Both he and Bierre are scornful of any risk posed by the flight of pathologists overseas. “They’ve nowhere to go,” says Bierre. “They try to manipulate the whole process to their ends, they threaten to resign and they go home and the wife says, ‘I’m not going, I’m not leaving.’"

Is the health of Auckland dependant on the goodwill of GPs and pathologists' wives? (Isn't that a bit sexist? Husbands too!) 

If this is indicative of the esteem Dr Bierre has for Pathologists then I fear he will have great difficulty recruiting anyone but the most desperate.  I would find it difficult to accept working for someone who thought of me or my professional colleagues that way.

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25 / 08 / 06 - Hurrah! This is more like the reporting of the rally that it deserved.  Check this out: "Thousands march for Medlab".  I have no real idea how many people were there but it was sure more than 500 that some media reported.  One posting on the forum claiming to have talked to the police said it was a few thousand.  I rang the Auckland Police to check this fact but could not get an answer.

I made some enquries and managed to find a transcript of the questions posed in Parliament about the contract.  Click here to read the full transcript.

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23 / 08 / 06 - The releases from Labtest suggest they have had a great response to their advertisements and people are positively falling over themselves to be working with them.  The word from industry is totally different.  Someone is telling porkies.   I don't know who to believe.

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19 / 08 / 06 - Awesome march.  It made a powerful statement.  Most important was the diversity of people there: Jo Public, GPs, Pathologists, Greens, Union members and officials, of course Diagnostic Medlab Staff.  I believe there was at least 500 people there, if not a thousand.  The Auckland community will not let it's world class pathology be ruined by a DHB determined to take crazy risks to cut costs.

To paraphrase Keith Locke - they must not choose dollars over sense.

Great media turnout, I spotted a couple of big cameras and spoke to several reporters from major news agencies.  NewsTalk ZB's article can be found online already click here.  Audio reports click here.

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17 / 08 / 06 - Another day with some significant developments

Development one
Green MPs for Auckland, Sue Bradford and Keith Locke have joined the calls for an urgent review.  A brief quote from the release you must read:

“We also have reservations about the fact that Labtests is partly owned by Dr Tony Bierre, who was a member of the Auckland DHB and played a key role during early discussions about the restructuring of lab services, actually making a presentation on the issue to the Northern DHBs Coordinating Committee,” Ms Bradford says.

“The three Auckland DHBs are taking a huge risk by opting for dollars over sense,” Mr Locke says.

“Medical professionals and the people of Auckland should not be used as guinea pigs in a cost-cutting exercise which risks enormous systemic failure by mid next year.

“We call on the three Auckland DHBs to reconsider their decision, and on the Minister of Health to take a close look at what is really going on here before it is too late,” Mr Locke says.

Read the full release - click here

I support their calls for the Minister of Health to examine what is going on here.  See you on Saturday Green Party!

Development two
I have received a communication claiming that the Auckland region Pathologists met last night and have signed a letter, sent to the Government, stating they are unwilling and have no intention to work with the new provider.  This is serious.  Australasia is already short of pathologists, this article published by Royal College of Pathologists Australasia has a compelling discussion about the serious shortage of pathologists and lack of trainees coming through the system.

This decision may result in an exodus of younger pathologists from Auckland and the retirement of those advanced in their career.  There is a real possibility that there will not be a pathology workforce this time next year large enough to cope with the workload.

Pathologists are the single most crucial element of this whole debate.  Without their expert eyes examining our samples we are at serious risk.  Does anyone remember what happened in Gisborne?

If the Auckland District Health Boards and Labtests Auckland cannot reach an agreement with the pathologists in the region to support the new provider they risk a real disaster.   If they were responsible they would have consulted with, and got the support of, the pathologists before awarding the contract to a new provider.

Development three
Greypower have joined the protest and challenge the lab change too.  This, like the Greens announcement, is important news.  It is an issue which the members of Greypower have a significant stake in and it is wonderful to see they have examined the situation and declared heir position.   See you on Saturday Grey Power!

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16 / 08 / 06 - Well a week has passed and there have been some fantastic developments.  The rally is going ahead, and there has been some serious action in the papers, with a letter to the editor from the CEOs of the DHBs and several releases telling us all to move on. 

The DHBs will not shut this issue down by going deaf and telling us to move on.  Our health is at stake here and there is widespread concern about this issue.

We're moving on alright, moving en masse.  This Saturday is an opportunity for the Auckland Public and medical industry to get out and stretch their legs marching up Queen St, while telling the DHBs in no uncertain terms what we think of this decision.

Be there at QE2 Square - 1:45pm!

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09 / 08 / 06 - Great news today, Diagnostic Medlab has taken legal action in the high court over the awarding of the laboratory services contract.  Finally they are taking some serious action.  We shall see what comes of this action over the next few weeks.  This decision deserves at least a judicial review.

The latest whispers are that the march will be Saturday 19th of August.  I hope to see you all there.  Firm details will be announced once released.

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08 / 08 / 06 - I have just googled and found the ADHB release sent out through Scoop on the 4th of August.

Here is classic spin:  "ADHB Board chair Wayne Brown says Dr Bierre went beyond the statutory requirements in standing down from all board business six months prior to the community laboratory RFP and was not privy to any information or participated in any discussion or decisions regarding the tender."

They protest their innocence too much.  Dr Bierre might not have been privy to information once the RFP was released and contract put out to tender, but he was on the board while the RFP was being created!  Questions need to be asked about this.

Should an elected member of a public board, representing us, be allowed to tender for a contract awarded by the board?  Isn't it an amazing coincidence.

Ps. Did you notice the word "robust" in this release too? I did!

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06 / 08 / 06 - Labtests Auckland have released a progress update.  No details, more reassurances.  I challenge Labtests Auckland to be more forthcoming with the details.  Anyone can give reassurances.  Where are the details?

"It is still early days but Labtests is moving quickly to put into action its advance planning so that people can start to see for themselves how we will operate and the high standards we intend to impose." - Progress Update

It is still early days?  They have less than 11 months now to setup an extensive testing network and laboratory. 

Advance planning? How advance was their planning?  I wonder if it was advanced before Dr Bierre stood down from an active position on the DHB? 

"High standards we intend to impose."   I ask exactly what standards they intend to impose on the Auckland public.  Are they the same standards of service we have come to expect?  Where is the detail?

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04 / 08 / 06 - I have heard rumors that there will be a rally soon.  Stay tuned for details.  Get all your friends ready for a rally Saturday 19th in Central Auckland.

Dr Bierre has resigned from the Auckland District Health Board.  How convenient.  According to the Herald article he was elected in 2004. Now that Labtests Auckland has the contract for community laboratory testing he must be too busy to hold this public office position.

Is this the only reason why he was a member of the Auckland DHB?

There needs to be serious inquiry into what role he played in the formation of the RFP for this contract, and what knowledge he might have had when pitching his tender.  Something smells very funny here.

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01 / 08 / 06 - News of the day is a rumour posted on the forum:

"Sherralynne: I've heard a rumour that Labtest are offering a very low pay rate to phlebotomists, around the level of our brand new, in-training, pay rate."

We are seeking verification of this rumour.  If you can substantiate Sherralynne's post please contact us here.

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27 / 7 / 06 - Three developments today, the report on Close Up TV1 at 7pm (click here to watch), which asked some difficult questions that I felt were poorly answered.  The word "robust" was used three times, is it starting to sound like a broken record to you too? 

If the plan is so "robust" why not confidently reveal it to us all?  Little detail is being drip fed and at times it has been contrary (see below entry 25/07/06 10pm).

The most relevant point made in this interview was that right now they don't have any people.   If the Diagnostic Medlab staff stick with the company and back their team, Labtest will have real difficulty in delivering on their milestone obligations, one of which surely would be recruitment.  Stay strong and hang in there - the public is supporting you.

Second development - the pathologists letter read out at the end of the Close Up report.  I wish I had taped it to listen to it again but the gist of what heard appeared to suggest they were quite happy where they were and would not be seeking employment elsewhere.  No pathologists = no laboratory.  Simple as that.  If anyone can quote exactly what was in that letter please email me and I'll publish it because it could prove crucial. 

If Labtest are going to have to import an entire staff of pathologists they have a monumental task on their hands.  Good luck Labtest!

Third development - the strong words coming out of DML.  This I missed yesterday but it has answered some questions (at least someone has!) - they are not going to roll over and play dead.  Two points of interest:

  • DML is one of the most efficient of all Sonic’s laboratories

  • Sonic’s Ellerslie laboratory is not available to Labtests

Looking at the release appears DML bid approximately $5m below their current contract.  The DHB are saying it is a $15m pa saving, therefore Labtest must have bid approximately $10m below this, based on the rough figures made public to date.

If DML is one of the most efficient labs in the Sonic Group, how exactly are Labtest going to top that by $10m a year?  I really want to know how.  So far we've had reduced collection centres, longer turn-around times (depending on which release you read) and on-site testing.  Is this all?  I wonder.  What other "savings" have they got in store?

By making their Lab unavailable to Labtest, Sonic are really laying down the challenge.  On the news tonight the figures were a bit confused between $80m and $18m that Labtest had set aside for setup costs, but needless to say, if they do have to find a lab and set it up.  This will be a tremendous undertaking in 12 months, especially if they are also having to setup collection centres and hire 300 staff.

Having just won the contract, and with this great task ahead of them, you really have to wonder about their ability to deliver when the CEO is on holiday in Fiji.

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25 / 7 / 06 -10pm- Thanks to Dee for posting a link to a Labtest's Notice to Patients

In this letter, I quote that Labtest Auckland says:

In the NZ Herald's article $560m laboratory contract will halve number of blood-test clinics, Dr Bierre is reported : "He said one area in which Labtests Auckland could make savings was in lengthening the turn-around times of non-urgent tests, which were sometimes done more quickly than necessary."

In Labtest's Letter to GPs they state:

Both media releases and the NZ Herald story contradict.

Are turn around times going to increase, decrease or are they yet to be determined? I am puzzled!  Three reports, three different answers.

Who has not got their story straight?

In LTA Letter to GPs they have said:

"We are writing to reassure you about the improved laboratory services we will be providing to the communities covered by the three District Health Boards in the Auckland region, from July 2007."

I don't see anywhere in this letter where they quantify this statement.  I challenge Labtest to publish their plans for improving the laboratory services currently offered in Auckland.  So far as I'm concerned, Diagnostic Medlab have been providing a superb service, and if Labtest think they are going to improve on it I am really keen to know how.  Show us your plans Labtest!

They have also said in this letter:

"The contract Labtests Auckland has signed with the DHBs is detailed and prescriptive."

LTA has also said in its press release:

"Under the confidential contract, Labtests Auckland has signalled its willingness to institute a more open and transparent cost structure with the ARDHBs to help them make their health budgets go further in addressing community needs."

I challenge Labtest to institute a more open and transparent cost structure with the public and publish the contract.  What other changes are in store?  Lets all see the detailed and prescriptive arrangement and judge for ourselves whether we believe they are up to the challenge.

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25 / 7 / 06 -6pm- Introducing the Campaigner of the Week - Bruce

You can get your "I trust Diagnostic Medlab!" t-shirt at Logoland in St Lukes Mall near Whitcoulls.  Contact me if you are interested to purchase one.  I would suggest we add dontriskourhealth.com underneath.

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24 / 7 / 06 - Well I got a nice surprise this morning to open the NZ Herald and find that Mr Rudman appears to have really taken a liking to me.  Click here to read his article.  He is truly skilled in the art of flaming

I have sent a letter to the Editor of the NZ Herald (click here) replying to Mr Rudman.  He has now taken two swipes at me, I think it's only reasonable the Herald afford me the opportunity to state my case and defend this website.

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22 / 7 / 06 - *Newsflash* - get your "I trust Diagnostic Medlab!" T-shirt from Logoland in St Lukes Mall next to Whitcoulls.  What a great idea.  Big ups to whoever got that t-shirt patter made up and printed!

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22 / 7 / 06 - Thank you everyone, the response has been totally overwhelming.  I felt passionately about this issue, but it has really blown me away to see how many of you care deeply about this too.

In the last 24 hours I've spoken to one reporter, been bagged by Rudman, and received a flood of messages supporting the petition.  All in all this is an encouraging start!  

To all the supporters of this petition:  We have to get the word out there and raise awareness.

This petition is about urging the DHB to consult with the public, and reconsider their decision.  We are encouraging them to make a decision in line with public values, and not take unnecessary risks with our health.

Cheaper is not always better and anyone can put costings on paper.  DML knows from experience what it costs to run community laboratory services in this area.  Surely if DML are saying it's not feasible to run it that cheaply we should take notice.  They are the experts with the experience.

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21 / 7 / 06 - Well its launched!  Finally at 3 o'clock yesterday morning I managed to get the basic website finished and integrate the tag board.   I've never undertaken a website like this but it's amazing the energy you find to put into something when you're really passionate about it.

This is a campaign I have launched of my own accord and volition because I'm fed up with elected and appointed public servant bureaucrats making decisions, on behalf of their constituency, without genuine consultation.  This time it has really hit home:  they don't care what we think.  Their primary concern was cost, not my welfare.  That is very very scary. 

During my lifetime, when required, Diagnostic and Medlab, and then DML, have provided an outstanding service of the highest calibre.  The DHBs have made a truly awesome decision on our behalf without even asking us what we think. 

Ballsy and brave or arrogant and short sighted?  You decide.